Talk to the people who build Girilang.

Send us the detail and we will work it through with you. If you would rather read first, every part of the product is documented.

Documentation

Step-by-step guides for every part of Girilang

Mail

Email support

Send us the detail and we will work it through with you.

Answered within one business day

Documentation

Step-by-step guides for every part of the product, at girilang.com/docs.

Always available

Priority support

Operator and Portfolio plans go to the front of the queue.

Included on paid plans

Support hours

Monday to Friday, Australian eastern time.

9 am – 5 pm AEST/AEDT

Contact support

Still stuck? Send us the detail

Every message goes to Mailsupport@girilang.com and is answered by someone who works on the product.

Goes straight to Mailsupport@girilang.com. We reply to the address you give us.

Deleting your account

Open Account → Security → Delete account, in the iPhone app or on the web, to permanently remove your sign-in, profile, and the files you own. Shared property, tenancy, financial, and signed-document records may be retained where Girilang or your organisation is legally required to keep them.

Read the full steps

Privacy and legal

For a privacy enquiry or an access request, email privacy@girilang.com. Please do not send passwords, access codes, or full identity documents to any of our inboxes.

Quick answers about accounts, data and getting help.

Enquiries sent on a business day are answered within one business day, and usually much sooner. Operator and Portfolio plans are prioritised.