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A guide for every part of Girilang.
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Quick answers about getting help.
Enquiries sent on a business day are answered within one business day, and usually much sooner.
No. Anyone can use the form on this page: prospective customers, current customers, and tenants of an organisation using Girilang.
At girilang.com/docs. Everything from setting up your first property to sending a lease for signature is documented there, including a section written for tenants.
We can help with the app itself: signing in, opening a lease, or submitting a maintenance request. Questions about your rent, your bond, or your agreement need to go to whoever manages your address, and we cannot act on their behalf.
What you were doing, what you expected, and what happened instead. A screenshot and the time it happened help enormously. Please leave out passwords and full contact details for other people.
Yes. Tenancies are added one at a time, each with its real start date, and rent invoices start from its next rent day. There is no spreadsheet import, so tell us roughly how many addresses and tenancies you have and we will plan the order of work with you.